All products displayed on our store are eligible for return and exchange, except for underwear items, in accordance with the terms and conditions outlined below:

Eligible Cases for Return & Exchange

Return or exchange requests are accepted in the following cases:

• If the product is defective or damaged upon delivery
  
  
• If the received item differs from the requested size or color

Conditions for Return & Exchange

• The product must be in its original condition
  
  
• The product must be returned with its original packaging

Return & Exchange Period

• Requests must be submitted within 3 days of receiving the order
  
  
• Approval or rejection will be confirmed within 3 days after we receive the returned item

How to Request a Return or Exchange

• Contact us via WhatsApp
  
  
• Provide clear photos of the product showing the issue

Refund Policy

• A full refund will be issued if the received product is
  completely different from the description on our website